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The World's Most Sustainable Airlines of 2018
In its report about airlines, RobecoSAM states that airlines have benefited from stabilizing economic conditions, consolidation and low fuel costs, but a big priority now is to understand their customers better and adapt their offerings. (blog.yieldr.com) さらに...
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"Adapt" probably means finding ways to increase per-pax income while minimizing any expenditures on amenities.
Yep, reducing customer service on the ground, and cramming ever more seats into cabins.
