すべて
← Back to Squawk list
The "unlimited" frequent fliers who flew too much
Many years after selling lifetime passes for unlimited first-class travel, American Airlines began scrutinizing the costs — and the customers. (www.latimes.com) さらに...Sort type: [Top] [Newest]
How can you abuse an unlimited pass to fly??
They were also alleged to be selling use of their free companion seat by arranging to transport people for a fee, which AA explicitly prohibited in the later years of this program.
Hilarious story. It highlights how the short-term, quick-buck mentality in some companies comes back to bite them. I wonder how much they spent investigating their blunder.
Today I wouldn't buy an unlimited anything from any corporation. If they don't go back on their word first, they will probably go bankrupt.
That story has given me a good giggle! Typical big business, wanting to make a fast buck without thinking of the consequences! What I don't get though, is how they think it's cost them so much money? Surely those 'planes would have been going out whether the unlimited passengers were on them or not? And if they end the contract don't they have to compenstae the people who bought unlimited for life tickets in good faith?
Had this investigation not taken place, I wonder how the bankruptcy and possible acquisition would affect the AAirpass.