Changed hands to Signature this year and much improved appearance and service. Same hard working people, but there is a difference in customer care and amenities provided. I use this FBO 5-10 times a month and never a bad experience. Keep up the good work!
Visited Signature SYR during a few brief spring days. Terrific job by the LST Matthew during late night ops on a rainy mid-night arrival, and CSR Brittney while coordinating the visit, especially the departure and fuel. Great experience overall, with the exception of the fuel price ($6+ for JetA). Not your typical Signature experience, in a good way!
Flew in from 6B6 (Stow, Massachusetts) April 27, departed for KFME (Tipton, Ft. Meade, Maryland) May 1. Marshaling, parking, fueling all nicely done, as has been typical on previous stops. Line crew helped me unload the airplane and transport baggage inside, then helped load the car. Same in reverse for the departure.