Slightly misleading. He refused to pay for products he consumed on the plane, that's theft. The issue he had with the seat is entirely separate. Actually, he was being naive to be so insistent upon a refund of £20 as that is the smallest part of this, they could have caused him considerable back-pain, he had a contract with them for the extra room and indeed regardless if a there was a member of staff travelling - they could have taken an ordinary seat. To those touting all the "you get what you paid for" - he did pay for it! Ryanair operates as a buy each and every little thing you require. That said, they do have serious issues with fulfilling what they contractually sell and with staff training. If I go into a cheap cafe the food might be less fancy but just because it is cheaper I would not expect food poisoning!

(Written on 2018年09月28日)(Permalink)

"placed in administrative detention" eh? Hmmm

(Written on 2016年09月23日)(Permalink)

"Mitchell, whose first thought was to get his fiance off the plane, then stuck his head back in the plane and said she needed to get off. The pilot’s compartment was near the entrance. He heard what was going on" - so Mitchell didn't seem to give a crap about anyone else on the plane, nice bloke!

(Written on 2015年09月18日)(Permalink)

Hi James. Samsung S4 chrome browser. I'm aware this is an evolutionary step and glad to see work to address some of the concerns mentioned across the posts perhaps a phased roll out would make future roll outs a bit smoother and easier to transition. all the best :)

(Written on 2015年03月20日)(Permalink)

Sorry for the few typos on my post! Just to add also that I'm getting a lot of server errors feels like session problems.

(Written on 2015年03月20日)(Permalink)

Big downgrade unfortunately. On mobile clicking from email is not mobile friendly and worse not touch screen friendly with menus that click on contract rather than just drop down. Colours clash. Font sizes often challenging such as reply links under a post. Now requires a wide screen to get to menu features. With so many different devices and screens this is poorly thought out. You should have used a designer to design this and a responsive capable developer. Blue on blue and dark orange on blue and layers misaligning. Do I care about the time on your server. Some of these problems may have existed before but if you want to revisit the site design then better put done thought in and possibly get early feedback. Great site for content as always just not thought out on this step.

(Written on 2015年03月20日)(Permalink)

@Wayne: It's a public organisation therefore the cost to the public purse is reduced if they are unemployed - what you need economically is more private sector jobs and less people working in public sector jobs. That said, I would say it's a concern chopping too much from the FAA which serves a critical service.

(Written on 2011年08月05日)(Permalink)