Silly question? In hindsight, yes. But when confronted with an emergency, despite all the training, some freeze even when things seem so obvious and clear to others. Kudos to the AA pilot.

(Written on 2021年06月18日)(Permalink)

Nice job American and compassionate crew. This is how a business should treat its customers. It is unfortunate in this day and age that this is more the exception than the rule.

(Written on 2020年03月13日)(Permalink)