They won't get any money from me. The last time I flew HAL to HNL the service was pure shit. Plus, airfares to Hawaii are seriously inflated. I now go to a beautiful beach in Florida for less than half of what it costs to go to HAwaii. Besides, most of the locals on Oahu are low-life's.
Definately pilot error and incompetance! After lift off, he had plenty of warning that things weren't going well. He ignored that and wound up in the trees instead of putting it down on flat ground when he had the chance.