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British Airways ‘turning into Ryanair’ as first class passengers are the latest to lose perks

British Airways has come under fire from both staff and customers as concern grows that cutbacks at the flag carrier are damaging its “elite” brand. Disgruntled cabin crew have provided a list to management of recent changes they say are diminishing the carrier’s reputation, the Sunday Times reported, including the loss of first-class perks, such as free amuse-bouches with customers’ first drink, no more fresh flowers in the first class toilets, and the downsizing of complimentary washbags... ( さらに...

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fred homer 2
I have flown 3 times on the British Airways " Ryanair " flights with M&S catering in 2017. On all 3 food ran out so those in the back could only buy sweets or crisps. Cabin staff say BA are doing this on purpose so they don´t lose money on wastage...Frankly, given the choice , I would fly Ryanair...and I never thought I would say that !
David Wishart 1
Ryanair better other than its preference for stairs rather than pay for skybridges. Crew definitely superior especially when it comes to lifting bags. On one BA business class flight we were strapped in when a young flight attendant said a small bag had to go into cabin locker. She then refused to help, quoting health and safety. Pathetic.
pat prendergast 1
Oh no, which magazine will be blaming Ryanair for this failing as they blame them for every thing else!
No it's all down to arrogance, the so superior flight crew, the supposed brand value that entitles them to price well above the market for business seats!
I am now in Thailand having flown the excellent Gulf air airline for less than half price of BA, but I now pay personally !
Colin Hutchins 1
I have tried them all...BA, American, Lufthansa, Air France etc etc

Fly with Virgin they are currently the best for transatlantic flights.
Michael Lee 1
Try Virgin if its a viable alternative, I've been really happy with them on long haul.
Mike Monk 1
BA has been going downhill for a number of years now.
It might be interesting to note that Willie Walsh, the CEO of the parent company, was CEO of Aer Lingus before he joined BA where he sold off all the 'silverware' and turned that airline into a low-cost budget carrier; it seems that he is now doing the same with BA.
pat prendergast 1
I disagree that he sole off anything at Aer Lingus, he revived the airline which is why he got the BA job, when he left the unions got hold of it again and we know where it went from there!


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